A network maintenance plan involves regularly scheduled onsite visits to inspect the health and condition of all critical systems on your network and to perform necessary operations to correct any deficiencies. Today's networks are highly susceptible to increased attacks from viruses and hackers. Businesses have become increasingly dependent on their networks and business systems. It has become imperative for many businesses to implement a Network/Preventative maintenance plan to minimize costly downtime that affects day to day business operations. Without regular maintenance networks become outdated and vulnerable to many security and operational deficiencies.

Complete Computer Solutions, Inc recommends contracting the services of a certified and technically competent IT consulting firm to maintain critical business networks on a weekly or monthly basis for firms who lack the time or technical staff to do this work. CCS has found a significant decrease in the number of emergency calls and downtime of our customers as a result of regularly scheduled maintenance.
Key systems such as - File and Print Services, Internet and Email Systems, Backup, Business Software, Virus protection, and Firewalls will be inspected and updated accordingly to the latest service packs and/or revisions during the Regular Maintenance visits.

Upon completion of the required work our skilled and experienced engineers will complete a job sheet outlining the date, time, and a brief description of the work carried out. They will also complete a customized checklist and supply you with a report on the current network status.

A typical list of tasks to be carried out during the scheduled maintenance visit includes the following:

• Review Server Error logs and address any issues that might cause a problem.
• Apply any critical service packs and software upgrades.
• Check capacity of hard disk drives and monitor disk usage.
• Verify that the backup procedures are working properly and conduct a test restore of a folder. This will verify that the tape drive is operating correctly.
• Check the Internet/Mail Server. Review error logs and carry out periodic cleaning of queues.
• Upgrade firmware in Firewalls and verify correct operation.
• Test speed of network and Internet connection via sample download/upload.
• Ensure that Virus Updates are being applied automatically and review virus activity logs.
• Address any miscellaneous workstation related issues that did not warrant a specific visit.
• Meeting to discuss current issues and address future requirements.

A customized task list will be created to suit each individual environment to ensure that key areas are being addressed. Estimates for regularly scheduled maintenance can range from several hours/month to more than 8 hours/week depending on size and complexity of the network. This estimate excludes any time spent addressing miscellaneous server and workstation issues not listed on the checklist. Scheduled Maintenance is normally used in conjunction with a CCS-Care block (Priority Support Contract) to apply significant cost savings.

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